OK folks, don’t get into a situation where you need to call HCL Support and have to waste time registering or having to go through the process to establish your Support accounts. Go ahead and take care of that now.
HCL Support has this helpful document with 4 categories in the FAQ – General, Support, Entitlement/Licensing/Sales, and Articles/Technotes.
Under the Support section you’ll find important links for accessing support, submitting a new case, REGISTERING, becoming an admin, etc…
So please encourage your customers to go out and set themselves up today before they have an outage and have to deal with the additional headache of not being able to open a support ticket right away!